Terms of service
OVERVIEW
Welcome to Novra! The terms “we”, “us” and “our” refer to Novra. Novra operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Novra is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents under your care to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products offered through our website, you may be required to provide certain information, including your email address, billing information, payment details, and shipping information.
You represent and warrant that all information you provide to Novra is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account information and for all activities conducted through your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible on our website. However, colors, dimensions, and product appearance may vary depending on your device, screen settings, and configuration.
We do not guarantee that the appearance, quality, or performance of any products purchased through our Services will meet your personal expectations or appear exactly as shown online.
All product descriptions, pricing, and availability are subject to change at any time without notice. Novra reserves the right to modify, discontinue, or limit products offered through our Services at any time.
SECTION 3 - ORDERS
When you place an order with Novra, you are making an offer to purchase products from us. Novra reserves the right to accept or decline any order at our discretion.
Your order is not considered accepted until payment has been successfully processed and you receive an order confirmation.
Please carefully review your order before submitting it, as we may be unable to accommodate cancellation requests after an order has been processed.
If we modify, reject, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided during checkout.
All purchases are subject to our Refund Policy.
You confirm that purchases made through Novra are intended for personal use and not for unauthorized resale or commercial purposes.
SECTION 4 - PRICES AND BILLING
All prices, discounts, and promotions offered through Novra are subject to change without notice.
The price charged for your order will be the price displayed at checkout at the time your purchase is completed and will be confirmed in your order confirmation email.
Unless otherwise stated, prices do not include applicable taxes, shipping fees, customs duties, or import charges.
Novra reserves the right to correct pricing errors, cancel orders, or modify promotions when necessary.
You agree to provide accurate and complete payment and account information for all purchases made through our store.
You represent and warrant that:
- The payment information provided is accurate and complete.
- You are authorized to use the payment method provided.
- All charges incurred by you will be honored by your payment provider.
- You will pay all applicable charges, including product costs, shipping fees, taxes, and other applicable charges.
SECTION 5 - SHIPPING AND DELIVERY
Novra is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or circumstances outside of our control.
All delivery times provided are estimates only and are not guaranteed.
Once your order has been transferred to the shipping carrier, responsibility for delivery delays, loss, or damage may be subject to the carrier’s policies.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through Novra’s Services, including but not limited to trademarks, logos, text, graphics, images, product descriptions, videos, reviews, and website design, is owned by Novra or its licensors and is protected by applicable intellectual property laws.
You may use our website only for personal and non-commercial purposes.
You may not reproduce, distribute, modify, copy, sell, publish, or exploit any part of our Services without prior written permission from Novra.
All rights not expressly granted in these Terms remain reserved by Novra.
SECTION 7 - OPTIONAL TOOLS
Novra may provide access to third-party tools or applications that we do not control or monitor.
You acknowledge that these tools are provided “as available” and “as is” without warranties or guarantees.
Your use of third-party tools is entirely at your own risk, and you should review the terms and conditions provided by the relevant third-party providers.
Future features, tools, or services added to our website will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
Novra is not responsible for examining or evaluating third-party content, accuracy, products, services, or policies.
If you access third-party websites through our Services, you do so at your own risk.
Any concerns regarding third-party products or services should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Novra is powered by Shopify, which enables us to provide our Services.
However, purchases made through our store are transactions directly between you and Novra.
By using our Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Novra, including any injuries, damages, losses, or claims resulting from purchased products or services.
You release Shopify and its affiliates from any claims related to purchases or transactions made through Novra.
SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is handled according to our Privacy Policy.
By using our Services, you acknowledge that you have reviewed and agreed to our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process certain personal information related to your use of our website in accordance with Shopify’s privacy practices.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, ideas, or other feedback to Novra, you grant us permission to use, reproduce, modify, publish, distribute, and display that feedback for business purposes.
You represent that:
- You own or have permission to submit the feedback.
- Your feedback does not violate the rights of any third party.
- Your feedback is accurate and lawful.
Novra reserves the right to remove feedback that violates these Terms or is considered inappropriate.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or shipping information.
Novra reserves the right to correct errors, update information, or cancel orders affected by inaccurate information at any time.
SECTION 13 - PROHIBITED USES
You agree not to use our Services:
- For unlawful purposes.
- To violate laws or regulations.
- To infringe intellectual property rights.
- To submit false information.
- To transmit harmful software or viruses.
- To collect personal information without permission.
- To interfere with website security.
- To engage in fraudulent activity.
Novra reserves the right to suspend or terminate access to our Services if these Terms are violated.
SECTION 14 - TERMINATION
Novra may terminate or restrict your access to our Services at any time if we determine that you have violated these Terms.
Any obligations or liabilities incurred before termination will remain valid.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and products are provided on an “as available” and “as is” basis.
Novra does not guarantee that:
- Our website will always operate without interruption.
- Information provided will always be accurate.
- Products will meet every individual expectation.
To the fullest extent permitted by law, Novra disclaims all warranties not expressly stated.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Novra and its affiliates, employees, partners, suppliers, and service providers shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Your use of our Services.
- Your purchase or use of products.
- Website errors or interruptions.
- Any loss arising from reliance on information provided through our Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Novra, Shopify, and their affiliates, partners, employees, and service providers from claims, damages, liabilities, or expenses resulting from:
- Your violation of these Terms.
- Your violation of any law or third-party rights.
- Your use of our Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to remain valid.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy and other policies posted on our website, represent the complete agreement between you and Novra.
SECTION 20 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without written permission from Novra.
Novra may transfer its rights and obligations without restriction.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted according to the laws applicable in the jurisdiction where Novra is headquartered.
SECTION 22 - HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
Novra reserves the right to update or modify these Terms at any time.
Changes will become effective once posted on our website.
Your continued use of our Services after changes are posted means you accept the updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions regarding these Terms of Service can be sent to:
Email: Novra@gmail.com
Brand: Novra